Terms of Use and Legal Notice
Effective date: November 4, 2026
These Terms of Use govern your use of travelclaimdenied.com (the “Site”), operated by Herssein Law Group (“the firm,” “we,” “us”). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
1. Attorney advertising
This Site is attorney advertising by Herssein Law Group, 1801 NE 123rd Street, Suite 314, North Miami, Florida 33181. The hiring of a lawyer is an important decision that should not be based solely upon advertisements.
Insurer names on the Site are used for identification only. Herssein Law Group is not affiliated with, endorsed by, or sponsored by any named insurer.
2. No attorney-client relationship until confirmed in writing
Browsing the Site, calling or emailing us, or submitting the claim review form does not create an attorney-client relationship. The firm represents you only after it confirms in writing that it accepts your matter and you sign our engagement agreement. Until then, we are not your lawyers and are not responsible for any deadline in your matter. Your insurance policy and the law may limit the time you have to act, so do not wait on our review if a deadline is near.
3. Not legal advice
The Site provides general information only. It is not legal advice and may not reflect the law that applies to your situation. Do not act or decline to act based on the Site without advice from a lawyer about your specific facts.
4. No guarantee of results
Every case is different. Past results do not guarantee a similar outcome, and any description of our experience does not predict the result of your matter.
5. Fees and costs
No recovery, no fees or costs. If we do not recover money for you, you owe us no fees or costs. If we recover, our attorney's fee is 33⅓% if the case resolves before an answer is filed, 40% after an answer is filed, and 45% if an appeal is required. Any costs advanced by our firm are reimbursed from the recovery before calculating our percentage fee.
These terms are a summary. If we represent you, the written engagement agreement and the Statement of Client’s Rights you sign control.
6. Where we practice
Herssein Law Group is a Florida law firm. Whether we can take a particular matter depends on its facts and on where the claim must be brought. We will tell you in writing whether we can represent you.
7. Electronic communications and signatures
If you check the electronic-signature box on our form, you agree to receive documents from us electronically and to sign them electronically, including through DocuSign. Your electronic signature has the same effect as a handwritten signature. To receive and keep documents, you need an email account and a device that can open PDF files. You may ask for a paper copy of any document, or withdraw this consent, by contacting us. If you check the contact box, you agree that we may contact you about your claim by phone or email, as described in our Privacy Policy.
8. Your submissions
You agree that the information you submit is accurate to the best of your knowledge and that you have the right to share any documents you upload. Our use of your information is described in our Privacy Policy.
9. Acceptable use
You agree not to:
- Use the Site for any unlawful purpose
- Submit false information or information about another person without their permission
- Upload viruses or other harmful code
- Send spam or automated submissions through the form
- Scrape, copy, or collect content or data from the Site by automated means
- Interfere with or try to gain unauthorized access to the Site or its systems
10. Intellectual property
The Site’s content, including text, video, images, design, and the Herssein Law Group name, is owned by or licensed to the firm. You may view and print pages for your personal, non-commercial use. You may not copy, modify, or distribute Site content for any other purpose without our written permission. Other names and marks shown on the Site belong to their owners.
11. Links to third-party sites
The Site links to third-party websites and services, such as Formspree, DocuSign, Meta, and Google. We do not control them and are not responsible for their content, policies, or practices. Your use of them is governed by their own terms.
12. Disclaimer
The Site is provided “as is” and “as available.” To the fullest extent permitted by law, we make no warranties, express or implied, about the Site, including that it will be accurate, complete, current, or uninterrupted.
13. Limitation of liability
To the fullest extent permitted by law, the firm and its lawyers and staff are not liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the Site. This section does not limit any duty the firm owes to a client under a signed engagement agreement or the Rules Regulating The Florida Bar.
14. Indemnity
You agree to indemnify and hold harmless the firm and its lawyers and staff from claims, losses, and expenses, including reasonable attorney’s fees, arising from your misuse of the Site or your violation of these Terms.
15. Governing law and venue
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute about the Site or these Terms will be brought in the state or federal courts located in Miami-Dade County, Florida.
16. Changes and general terms
We may update these Terms from time to time by posting a new version on this page and changing the effective date above. If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce any part is not a waiver.
17. Contact us
- Herssein Law Group
- 1801 NE 123rd Street, Suite 314, North Miami, Florida 33181
- Phone: (877) 317-2455
- Email: claims@travelclaimdenied.com